One of our common send-offs to people is, "Hey, keep in touch!" Well, today we can do that better than ever. Just take telephones, for example. We've got them everywhere - for better or worse. Many of us have phones in several rooms at home or wireless phones so we can take a call or make a call anywhere from the backyard to the bathroom. When I get on the plane, there's a phone in front of me. And, of course, with cell phones we can be in contact with people, and they with us, virtually anywhere. Take a businessperson or an investor, for example. He or she can be in contact from home, in their car, at their office, or as they're walking into the grocery store. Actually, one of the secrets of successful people is doing a good job of keeping in touch.
On duty as a customer-service rep for a car-rental company, I took a call from a driver who needed a tow. He was stranded on a busy highway, but he didn't know the make of the car he was driving. I asked again for a more detailed description beyond a "blue, four-door sedan."
It was a hot and humid August afternoon, when I decided to visit my girl friend, Susie who was a recent UNC grad. Beautiful and resourceful, Susie had decided to repaint her kitchen herself instead of hiring a professional. I thought she might appreciate a break and brought over some iced tea and some sandwiches.
When I arrived, I found Susie working hard, painting the kitchen walls. To my utter amazement, instead of wearing old clothes, she was wearing her fur coat and her ski parka. I asked her why she was dressed that way on such a hot day. She brought me the paint bucket and told me to read the instructions. I did. There was the explanation for me in black and white. It said..."For best results, put on two coats."